Detailed research report
A comprehensive report covering the purpose, methodology, and key findings of the survey, visualizing key data points with data visualization.
Market segmentation report
Divide and describe different customer groups, and provide customized marketing strategies for each market segment to meet customer needs.
Competitive analysis
Compare the advantages and disadvantages of industry competitors, identify market opportunities, and provide a basis for brand strategy.
Strategy recommendation report
Based on research data, provide specific business strategies and action suggestions to help improve products or services and optimize market performance.
Product (service) improvement
Based on customer feedback, propose improvement measures for products or services to improve customer satisfaction and market competitiveness.
Risk prediction
Identify potential risks through VOC research, which may include product quality issues, signs of declining customer satisfaction, and changes in market trends.
Customer behavior analysis
Analyze and summarize customer buying habits and usage patterns to provide insights to help better understand and serve target customers.
Customer experience journey map
Graphically present the customer’s overall purchase and experience process, marking improvement points and optimizing customer experience.
Tracking and evaluation mechanisms
Recommend key performance indicators and evaluation plans to help clients continuously monitor and optimize implementation results.