1. Demand insight
- Understand your needs: Communicate your business objectives and research needs with our team of experts via an online form or an appointment consultation.
- Personalized solutions: We design customized VOC research solutions based on your specific needs.
4. Do in-depth analysis
- Data processing: Cleaning and organizing the collected data for better analysis and utilization.
- Professional analysis: Use advanced analytical methods to extract in-depth insights and extract valuable information.
7. Ongoing support
- Follow-up support: Provide the necessary follow-up advice and support to help implement the strategy.
- Tracking analysis: Provide regular market tracking and analysis based on demand.
2. Research design
- Questionnaire customization: Customized questionnaire and interview guidelines are designed according to the target market and research purpose.
- Sample selection: Determine the appropriate sample group to ensure the representativeness and accuracy of the data.
5. Strategy suggestions
- Report production: Generate detailed research reports, including key findings and visual data graphs.
- Action suggestion: Provide practical and feasible marketing strategy suggestions based on research results.
8. Customer feedback
- Continuous improvement: Collect your feedback regularly to optimize our services and processes.
3. Data collection
- Conduct surveys: Collect data through multiple data collection channels (e.g. online, telephone, face-to-face interviews, focus groups).
- Quality control: Ensure high standards and consistency, stability and reliability of the data collection process. Best practices to ensure high quality data.
6. Result presentation
- Share insights: Research results are presented to you through online meetings or face-to-face meetings.
- Answer questions: Discuss the findings and what they mean for your business, and answer any questions.
